Payment Methods

PayPal, visa, TT, money gram, western union,
Policy

Dear Customer.

In our online shop, you will find products of high quality as well as services for the prompt delivery of our products to you. A lot of our products are hand-crafted so every piece that you order is unique and it may differ slightly from the picture

We offer our customers two payment solutions:
 1. Off-line Payment to our bank account in Kenya. For security reasons, we don’t ship before the remittance reached our
bank account. Should you opt to pay via our bank please E-mail us and we will send you the relevant Banking information
so we can process your order.
 
We accept the following card payments
• Visa
• MasterCard
• PayPal
 
NB: We do not accept checks/checks or money orders due to fraud issues and payment can only be made by with the options above. There are two very important statements about your orders that we would like to make:
 
There are two very important statements about your orders that we would like to make
 
1. Any information about you as a customer of Zarra Creations will be used ONLY for the purpose of the order, e.g. shipping, handling, delivery, etc. None of the data issued will be used for any other purpose by Zarra Creations or any other third party with the prior permission of Zarra Creations.
 
2. All data regarding your credit card ARE NOT known by Zarra Creations, Your credit card information is not held or stored by us and is kept by the auditing bank only for the processing of your order. When your payment transaction is successful, inform Zarra Creations to further process and dispatch the order.
 

Shipping

We are partnered with DHL Express so your order will be shipped without delays. Shipping of items over to your destination usually takes up to 4 to 8 days in some rare cases this may take up to 10 days. To view shipping charges please go to our shipping pages to find out more.
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